Support

Orca Browser support.

Account, activation, profile data, and update information.

Frequently asked

Common questions

Why does my device say it cannot activate?+

Confirm the account is active, the device limit has not been reached, and the one-time approval was completed in the customer portal.

Will closing Orca delete my profiles?+

No. Compatible Orca builds keep an encrypted account copy of profiles, saved site accounts, proxies, tags, and autofill so that library can be restored after you sign in on another computer. Cookies, open tabs, browsing history, and live website sessions remain local to each computer.

Can I move my license to another PC?+

If the license permits another activation, sign in and activate the new device. Otherwise revoke an old device from the customer portal first.

Where should I download updates?+

Use the official download page or the customer portal. Do not install updates from forwarded files or unverified links.